Legal notice and privacy
LEGAL NOTICE
1. Identification
Name: Maxime R. Renaud
Professional title: Psychologist
Professional body: Member of the Ordre des psychologues du Québec
Licence number: 15866-26
Status: Self-employed – private practice
Business address: 4446 Saint-Laurent Blvd #302, Montreal, QC, H2W 1Z5
Email: info@renaud-psychologue.com
2. Website Hosting
Wix.com Ltd
40 Namal Tel Aviv St.
Tel Aviv 6350671
Israel
3. Domain Name
Squarespace Domains LLC
225 Varick Street
New York, NY 10014
United States
4. Intellectual Property
All content on this website, including but not limited to text, documents, logos, images, graphics and the website’s structure, is protected by applicable intellectual property laws. Unless otherwise stated, this content is the property of Maxime R. Renaud. Any reproduction, distribution, modification or use of this content without prior written authorisation is prohibited.
PRIVACY
The purpose of this policy is to inform users about how personal information may be collected, used and protected in accordance with the Act respecting the protection of personal information in the private sector and Bill 25 (Québec).
5. Collection and use of personal information
Certain personal information may be collected when users complete the contact form available on this website. The information that may be collected includes, in particular: name, email address, telephone number and the content of the message sent. This information is provided voluntarily by the user to enable us to get in touch or respond to a request for information. The information submitted via the form is sent by email to the professional responsible for the website and is used solely to respond to the enquiry or to follow up on it. Users are advised not to submit any sensitive, medical or confidential personal information via the contact form.
6. Electronic Communications
Electronic communications have certain limitations in terms of security and confidentiality. Messages sent via the contact form are transmitted by email and may therefore be subject to the security limitations inherent in electronic communications. Users are advised not to send sensitive personal data or clinical information by email. Electronic communications should be limited to general enquiries or initial contact.
7. Cookies
The website may use cookies to: ensure the technical functioning of the website, improve the browsing experience and analyse website traffic. Users may configure their browser to refuse or restrict the use of cookies. Certain technological services used to operate the website may be provided by suppliers located outside Canada.
8. Data Security
As a psychologist registered with the Ordre des psychologues du Québec, personal data is processed in accordance with the standards of confidentiality, professional conduct and ethics applicable to the profession. Reasonable measures are in place to protect personal information against unauthorised access, disclosure, alteration or loss. Information submitted via the form is received by email and is processed using the reasonable security measures applicable to electronic communications. However, no electronic transmission or storage system can be guaranteed to be entirely secure.
9. Data Protection Officer
In accordance with Act 25 (Québec), the Data Protection Officer is: Maxime R. Renaud.
If you have any questions regarding data protection, please contact us at the following address: info@renaud-psychologue.com
10. Users’ Rights
In accordance with the Act respecting the protection of personal information in the private sector, any person may request access to their personal information, request the correction of inaccurate or incomplete information, or raise a query regarding the protection of their personal information. Any request may be addressed to the Data Protection Officer.
FEES AND APPEALS
11. Payment of fees and conciliation procedure
Professional fees are communicated at the time of booking an appointment. They are then formalised upon signing the consent form at the start of the treatment. In accordance with the regulations applicable to psychologists under the Quebec Professional Code concerning the conciliation and arbitration of fee accounts (Chapter C-26, Regulation 220), any person who has a dispute regarding a fee account may request conciliation from the syndic of the Ordre des psychologues du Québec. This request must be submitted within 45 days of receiving the invoice. If conciliation fails to resolve the dispute, the case may be referred to arbitration in accordance with the applicable regulations.
AMENDMENTS TO THE POLICY
12. Amendments and updates
This policy may be amended at any time to reflect legislative changes or updates to the website.
The date of the last update is: 23 March 2026.